EVALUATION REPORT OF THE WEB SITE

http://hellonet.teithe.gr

 

 

 

 

Evaluator: Michael Vassilakopoulos, PhD

 

 

 

 

 

THESSALONIKI

 

SEPTEMBER 2004


CONTENTS

 

 

1.      Purpose

2.   Description

3.   Aesthetics / appearance

4.   User friendliness

5.   Speed of response

6.   Contents

7.   Advantages

8.   Technical deficiencies

9.   Proposals for improvements and future extensions

10. Conclusion

11. Annexes

Á. Testing and evaluation environment

Â. Evaluator’s data

 

 


1. Purpose

This world-wide-web site has been created within the LINGUA project entitled Hellenic Enjoyable Language Learning On the Net (HELLO Net) and has the following purposes:

a) To provide on the internet intensive lessons of Greek, mainly for students from foreign countries wishing to visit Greece (within an educational exchanges framework).

b) These lessons to be attractive thanks to their modern appearance, to their easiness of use and their multimedia character (text, sound, video / images, interactive exercises).

c) The lessons to be complemented by other useful information, like information about the basics of everyday life in Greece, its educational institutions and its culture.

The aim of this web site (in a wider sense) is to make the mobility of students towards Greece more easy, giving adequate linguistic and cultural supplies to the candidate visitor / student for his living in our country, removing, thus, the fear that possesses many of the foreign students on the thought of visiting a country with one of the lesser-spoken and difficult languages and with peculiarities in its social organization. 


2.     Description

 

The home page of the internet site is the following:

 

 

The user can choose (from left to right) between the Greek, British, Italian, French, Spanish, Portuguese, or Belgian flag and be led to the home page of the corresponding language (of the French language, in the case of the Belgian flag). The moving wavy images that move randomly from left to right have exclusively an aesthetic purpose and provide a pleasing and lively sensation.

The home pages of the various languages are equivalent. The Greek home page differs in not having a link to pages of linguistic lessons. The English home page appears in the following. Every reference to this page holds for the home pages of the other languages, too. From this page the user can choose: a flag and be transferred to the home page of the corresponding language, a link on the left (one of the red frames, which will be commented more extensively later on), or a picture-link on the right (to be informed about the history of the Euro, or to be transferred to the web site of the cultural Olympiad, “Athens 2004”, or the European Union). In the center of the page, there appears the summary and the aim of the project that the user can read gradually, by using the right scroll bar of the window of his/her web browsing program.

 

 

Next, we refer to the pages to which the user is led by selecting one of the red frames on the left. By selecting the «Hellonet» link, the user returns to the home of the program (Home function).


By selecting the «Who we are» link, the user is led to the following page that gives information about the partners of the project and provides links to the respective web sites.

 

 


By selecting the «About Greece» link, the user is led to a page with rich material about the Greek modern life, the Greek civilization and the Greek history (an overview of Greece, useful telephone numbers / telecommunications, banks / post offices, monuments / sites, consulates / embassies, education, environment, religion, festivals, entertainment, public transportation, stamps, recipes, Thessaloniki, Macedonia, the Acropolis of Athens, the Greek language, the Olympic games, products of the Greek land).

 

 


By selecting the «Newsletter» link, the user is led to a page that contains links to the newsletter issues of the project. These issues, independently to the language the home page of which is being browsed, appear in English (the language that is expected to be spoken adequately by most users).  The following page depicts the initial page of the first newsletter.

 

An indicative reference to two of these issues follows. The fall 2002 issue presents the partners of the project and a research based on questionnaires filled by 425 students of various European nationalities (except for the Greek nationality). This research reached very interesting conclusions regarding the wish of the students to visit Greece, to know its culture and history and to take lessons of Greek through distance learning methods, before they realize their trip. The spring 2003 issue informs about the progress of development of the web site and the presentation of a paper at the conference “Promoting the use of lesser-taught European languages”, Dijon, France, April 2003 by members of the project. This paper contributes to the dissemination to the international academic community of the aims and the progress of the project. This dissemination is estimated to contribute significantly to the maximization of the results of the project (to increased exploitation of the web site by students wishing to visit Greece).

By selecting the «Links» link, the user is led to a page with a series of links from which he/she can go to other web sites / pages that provide rich material about the Greek banks, Greek and International Media, Sports, Greek museums, educational sites, Greek and international web portals, the Arts, Greek and international search engines, the Greek mythology, big Greek cities, entertainment and the Greek monuments. Independently to the language the pages of which are being browsed, the web sites that the user may be led to appear in English (the language that is expected to be spoken adequately by most users).

 

These links make up a unique collection of sources of information about (modern) Greece. They broaden the interest of the site’s visitor for our country and it is estimated that their use may help significantly the future visitor of Greece in his living during his stay in Greece.


In the home page of every language (except for the Greek language) there is a link that guides us to lessons of learning Greek. For example, from the Spanish home page, by selecting the «Lessons» link, the user is led to the page that follows.

 

 

Given that from this page the teaching of the lessons for learning Greek starts, some introductory information is presented to the user.

There are two menus.

 

The left one has 5 choices, which, in turn:

·        Welcome the user (Welcome)

·        Describe the structure of the lessons (Introduction)

·        Provide information about the requirements of the system of the user (System Required)

·        Inform about the symbols and the abbreviations that appear in the lessons (Symbols)

·        Provide contact data  (Contact)

 

The top one has 8 choices, which, in turn, lead to:

·        the home page of the lessons

·        the lexicon (dictionary) of the Greek language that includes the total of the words presented in all lessons (the Greek words are given in alphabetical order, along their respective translation in English, French, Italian, Portuguese and Spanish)

·        the alphabet of the Greek language

·        4 parts of 4 lessons each and 1 revision lesson based on the material of all the 4 lessons of this part

·        the grammar of the Greek language that covers the material presented in the lessons.

 

Each lesson has 6 parts:

·        the Presentation, with texts and useful expressions

·        the Application , with texts and exercises

·        the Glossary, with new words and expressions, and

·        the Grammar, with presentation of the relative grammatical phenomena (by category, like articles, nouns, adjectives, pronouns and verbs) and exercises

·        the life (with pictures and short texts) of the fictitious Erasmus student Carmelo, who has visited Greece

·        a game or puzzle that makes learning more amusing

 

 

 


The page that follows is the one that appears when the user selects the lexicon, which depicts all the words that exist in the 16 lessons in each of the 6 languages of the web site. First language is the Greek one, according to which the words appear alphabetically ordered. For each Greek word, its gender and category are given.

 

 

 


The page that follows is the one that appears when the user selects the alphabet through the Italian pages. The alphabet to which we are led through the pages of any other of the foreign languages is analogous.

To the left, there is a menu with choices for:

·        the home page of the alphabet, where for each letter there is a word that has this letter as an initial one and the respective image and link (loudspeaker image); by selecting this link the sound of the word is downloaded and is “played” by the loudspeakers / headphones of the user’s computer.

·        the vowels of the Greek language and their combinations

·        the consonants of the Greek language and their combinations

·        exercises

·        a game of words

 

         


In the page that follows there appears a lesson (indicatively, the first lesson of the Portuguese language is depicted, although the lessons are analogous for all languages). On the left side of the page there are the links that lead to the Presentation (texts and useful expressions), the Application (texts and exercises), the Glossary and the Grammar (grammatical phenomena and exercises). Each lesson is completed with the link that refers with pictures and short texts to the fictitious Erasmus student Carmelo, who has visited Greece (making more familiar and realistic the idea of living in Greece within a framework of educational exchanges). Moreover, there is a link that leads to a game (among a series of games).

 


One of these games is depicted next.

 

The games have from 1 to 3 difficulty levels and concern:

  • Greek mythology (Icaros and Daidalos, the Labyrinth of Minotaurus, the flesh-eating birds of Stymphalia, the evil witch Kirki)
  • Greek science (the mirrors of Archimedes)
  • puzzles with letters and images

 

These games make the use of the web site more agreeable, by combining learning and amusement and constitute a motive for the repeated visiting of this web site.


In the page that follows, the grammar to which we are led starting from the French or Belgian flag is depicted (the grammar page for the other foreign languages is analogous). From this page we have access to all the individual pages that concern to the presentation of grammatical phenomena in the 16 lessons. The presentation is done per grammatical phenomenon (the articles, the pronouns, the verbs and the nouns). There is a navigation menu that helps the reader to move to the grammar chapter that interests him.

 

 

 


3. Aesthetics and Presentation

 

The aesthetics of the web site are characterized as very good. The logo of the site (and of the project) that appears next is particularly elegant.

 

 

Moreover, the home page of the site (appearing on the cover page of the evaluation report) positively predisposes the user for the pages that follow. The letters that accompany the logo of site are characterized as being of high quality:

 

 

The home pages of the various languages make use of frames that, thanks to the use of curves and distressed lines in the decoration of the top and left frame, escape from the commonly used frames that have the form of simple rectangles.  The blue color is dominant. However this does not give impression of monotony, since the image seen by the user is enriched by the red links on the left and the multi-color flags on top.

The home page of each language is dominated by the moving word Hellonet. At the pages of the individual lessons, a different color is used for each part of 4 lessons. This discrimination by color helps the user to make the respective intellectual discrimination (since each part of 4 lessons refers to a different group of subjects). The colors are quite intense, without leaving a negative impression. This way, the user is kept in vigilance, but he/she is perhaps getting tired more rapidly. In these pages, there is also use of frames but in a more classic sense (here the frames have the appearance of simple rectangles). The use of the non mechanistic font Tahoma in the left frames of the lessons makes the appearance of the respective pages very agreeable, as well as the use of icons for the functions

“Next” , “Previous” , “Home” and “E-mail” .

            In general, in all the pages of the web site there is an extensive use of pictures and icons, successful use of frames, there is a balance of colors and the choices of fonts are good. This site, many times, reminds to the user a book that teaches foreign languages, where, within the attempt to achieve the objective of learning, there is use of colors, pictures and several fonts.

 

 

4. User friendliness

 

In collaboration to the very good appearance of the web site, there is an increased easiness of use and friendliness to the user. No specialized knowledge, or experience in the use of internet is required for the successful use of this site. The use of frames permits keeping of a number of elements stable, while others are altered, according to the selections of the user, helping, thus, his/her memory process and  facilitating the navigation within the site. The use of drop-down menus in the pages of the lessons is in conformance to the modern and widely accepted user interfaces. The extensive use of pictures, sounds and colors gives multimedia characteristics to many pages of the site, without this happening against contents. We must note the existence of exercises with an interactive character (questions of correct or error, of multiple choices, of filling in the blanks), where the user acts (responds to the question) and gets feedback (he/she is informed about the questions that were answered correctly or erroneously). This interactivity gives to the web site characteristics and capabilities of distance learning in a way that is particularly direct and friendly to the user. A friendly sense for the user is created by the games that contribute to the casual relaxation from the intellectual faculties of comprehension and memorizing.

 

 

5. Speed of response

 

By making use of a three years old computer of average capabilities and an internet connection that is quite common in Greece and probably obsolete in several European countries (see Annex A at the end of the report), the speed of loading of the pages was adequately satisfactory, without giving the impression of malfunction, even to inexperienced users. The sounds are encoded in mp3 files (downloading of which was done quite fast). Moreover, significant downloading time was required for the games; an inevitable situation, since loading a series of images is needed for their operation. It is estimated (by empirical criteria) that the existing computational power and network connection will be sufficient for an average load of 30-50 concurrent users. This means that the existing infrastructure can cover a daily number of visitors that exceeds 500. A more thorough scaling study is out of the scope of this report and demands specialized equipment and software.

 

 


6. Contents

 

The contents of the web site can be divided in two major categories: a) useful information for living in Greece and  b) the material of the lessons.

As far as (a) is concerned, the information accessible by the user by choosing the «About Greece» link (as it appears in the home English page, or the equivalent link in the home pages of the other languages) is particularly complete and covers a wide range of the modern Greek reality, the Greek culture and history. The relevant part of the web site is probably one the best of its kind that exist today on the web. This page is supplemented by the «Links» page to which we may be led by the home page of every language.

            As far as (b) is concerned, in every foreign language, a rich series of lessons of Greek language is provided. These lessons successfully cover a wide range of the knowledge of Greek language that a foreign student would like to have in order to visit Greek within a framework of educational exchanges. There are 4 parts each of which contains 4 lessons. Each part is followed by a revision test based on the material of the 4 lessons that it contains. There is an independent part that concerns teaching of the Greek alphabet. In particular, the lessons cover the following subjects:

1st Part: Salutation, acquaintance, personal, family and professional information, the Time, conversation on the phone

2nd Part: Shopping, means of transportation means, trips

3rd Part: Greek cuisine, entertainment, civil services, renting an apartment

4th Part: Health, media, celebrations and customs in Greece, Greek cultural elements

The lessons are very attractive, since they make use of sounds, pictures and interactive exercises, creating a pleasing multimedia distance learning environment. This environment is mush more effective than a printed guide for learning Greek, thanks to the use of sounds and interactivity. The lessons have a uniform structure (see the «Description» section). They cover the whole spectrum of teaching Greek as a foreign language, since they include texts, useful expressions, grammar, glossary and exercises. The revision test at the end of each part of lessons contributes to the successful learning of the related material. Finally, for each foreign language, there is auxiliary reference material (lexicon and grammar), contributing to the completeness of the lessons.

 


7. Advantages

 

            The web site hellonet.teithe.gr, as analyzed in the previous sections, constitutes an elegant, pleasing and modern environment, through which a foreigner (student, or not) can quite fast and effectively get acquainted with elements of Greece (everyday life, history, culture, education) and also learn a quite significant initial part of the Greek language that will allow him to deal successfully with his living in our country. The lessons of Greek language are distinguished for their organization and richness.

The foreigner who will devote 3-4 weeks for visiting hellonet.teithe.gr for 1-2 hours per day will feel quite ready to visit Greece. The fear of living in a country with a lesser-spoken language will be an unknown feeling for him/her. Moreover, he/she will have understood that the Greek everyday life is very close to the everyday life of the other European countries.

            The multimedia character and the interactivity, that constitute integral elements of hellonet.teithe.gr, contribute to the pleasing browsing of the site. In collaboration to the games, the good aesthetics of the pages and the modern interface with the user make up the preconditions for high visiting of the site and the spreading of its existence and usefulness from the one foreign student to the other.

            The use of the above capabilities, does not only please the visitor of the site, but at the same time, increases the easiness of memorization and comprehension of the provided information and knowledge.

 

 

8. Technical deficiencies

 

          Like in every site, hellonet.teithe.gr has some technical problems (very few in the case of hellonet.teithe.gr) that could be easily dealt with. More specifically,

  • Some pages, like the page «Who we are» (in the English home page and the analogous pages in the other languages) are affected by the choice of font size that the user does at his/her browsing program (the letters appear in a different size and in some cases the selection of links the size of which has changed is difficult). It would positive the size of the font to be independent from the choice of the user (especially the inexperienced user, as far as web browsing is concerned).
  • The selection of «Links» in the home pages of the Greek, Italian, and Portuguese leads always to a page of English language (e.g. with an English term for the category Banks, or the category Arts).

 

 

9. Proposals for improvements and future extensions

 

Some proposals for improvements and extensions of the web site follow.

·        An accompanying printed leaflet of small size that would contain a selected part of the information of the site could be created. This leaflet would be useful at times when the foreign student does not have access to the internet, since he/she could carry this leaflet with him/her at all times.

·        It would be very useful to have, at the home page of each language, simple and explicit instructions about the choices and adjustments that the user should make (recommended browsing program, encoding of fonts, size of fonts in the browsing program, screen resolution, size of the system fonts), so that all the pages of the site appear correctly. Such instructions appear in the home page of the lessons of each language.

·        Since there is no web site without problems, it is considered as essential to make and materialize plans for the management and the periodical maintenance of the web site by specialized personnel.

·        The lexicon could be enriched with more words, beyond the words that appear in the lessons and are included in the lexicon now.

·        A version of the site without frames could be build for those users that have an old computer (older than tree years, or without updated software).

·        A counter of visitors could be embedded at the home page, so as to make obvious the popularity of the site.

·        A Users Forum could be embedded in the site for exchange of opinions and of experiences / information about visiting of Greece and its educational institutions by the site users.

·        There could be a capability of optional user registration, so that the site administrators will have access to fundamental data of the users (for statistical purposes) and have the ability to contact users through e-mail.

10. Conclusion

 

          The web site hellonet.teithe.gr is a remarkable effort for the dissemination of the Greek language and the facilitation of the foreign students who wish to visit Greece within an educational exchanges framework and who would like to know a series of elements about Greece, and also to have contact with the Greek language before taking the relevant decision. The fact that hellonet.teithe.gr supports five of the most fundamental European languages is very important. The site hellonet.teithe.gr provides a wealth of information and knowledge about Greece, its everyday life, its history and its culture and at the same time, constitutes a first class tool for learning of several elements of the Greek language. The site hellonet.teithe.gr has good aesthetics, multimedia and interactive characteristics and very well organized lessons of Greek for foreigners. It is not easy to locate severe technical problems in this site, while it is possible to make significant extensions and improvements. Making plans for the maintenance of the site is the most important step.

 

11. Annexes

 

Á. Testing and evaluation environment

 

The tests were done using a personal computer of medium power (1,3 Ghz CPU, 256 MB RAM) with Windows XP operating system, Internet Explorer 6  as  web browsing program and a connection to the internet through a dialup line, occasionally ISDN  with a speed of  64kbps and occasionally PSTN of speed 56kbps.  This testing environment approaches the typical computer system that a user will use at an Internet Café, his house, or a computer in an academic institution (with the difference that the connection speed to the internet at such an institution is expected to be higher).

 


Â. Evaluator’s data

 

Michael Vassilakopoulos, PhD

 

Studies:

- Diploma of Engineering (1990), dept. of Computer Eng. and Informatics, Univ. of Patras

- PhD (1995), dept. of Electrical and Computer Eng., Aristotle Univ. of Thessaloniki

- Degree of Pedagogic Studies (1997), School of Technical Pedagogic Studies of Thessaloniki

- Post-doctoral researcher, Lab of Data Eng., dept. of Informatics, Aristotle Univ. of Thessaloniki

 

Foreign Languages:

- English (Certificate of Proficiency in English, Univ. Of Cambridge)

- French (Certificat de Langue Française, Institut Française de Thessalonique)

 

Distinctions:

- Pre-graduate, post-graduate and post-doctoral scholarship of the Scholarship Foundation of the Greek State.

 

Reviewing / evaluation activity:

- Member of the scientific committee of international conferences

- Reviewer of papers for numerous scientific journals and conferences

 

Professional Activity:

- Computer Engineer in Informatics companies

- Researcher in several research programs

- Informatics Engineer of the Greek Public Administration

 

 

 

Thessaloniki, 30th Sept. 2004

 

 

 

Michael Vassilakopoulos, PhD